Privacy Policy
Taiyo Kase (the "Operator"), operating as Japan Satisfaction, establishes the following Privacy Policy (the "Policy") regarding the handling of personal information collected through the experience design service for families visiting Japan (the "Service").
Article 1 (Information We Collect)
The Operator may collect the following information in providing the Service.
(1) Information provided by clients and participants
- Name, email address, phone number, country/region of residence
- Family composition (ages, number of members, relationships, etc.)
- Travel dates, length of stay, and preferred travel period
- Information provided for experience design (family interests, children's hobbies and passions, situations to avoid, daily rhythms, etc.)
- Health conditions, allergies, pre-existing conditions, and accommodation needs (to the extent necessary for safety)
- Content of inquiries and requests
(2) Information automatically collected through use of the Service
- Website access logs (IP address, browser information, pages visited, etc.)
- Usage information collected through cookies and similar technologies
Article 2 (Purposes of Use)
The Operator uses collected information for the following purposes:
- Designing experiences and planning itineraries for the family
- Arranging and coordinating cultural venues, artisans, guides, and other partners
- Preparing estimates, confirming bookings, and communicating regarding contracts
- Safety management and emergency response on the day of the experience
- Providing information about the Service and after-care support
- Improving service quality and internal analysis
- Fulfilling legal obligations and protecting rights
Article 3 (Disclosure to Third Parties)
The Operator will not disclose participants' personal information to third parties, except in the following cases:
- With the individual's consent
- As required by law
- When necessary to protect a person's life, body, or property
- To collaborators such as venues, artisans, guides, and accommodation facilities, to the extent necessary for carrying out the experience (in such cases, the Operator requires appropriate information management)
Article 4 (Handling of Health and Accommodation Information)
Sensitive personal information such as health conditions, allergies, and accommodation needs is used solely for the safe delivery of the experience and is shared only with those who need it (such as the guide on the day). Such information will not be retained beyond the Operator's designated retention period after the experience concludes.
Article 5 (Use of Cookies and Similar Technologies)
The Operator's website may use cookies and similar technologies to improve usability and analyze usage. Users may disable cookies through browser settings, but doing so may prevent some features from functioning.
Article 6 (Information Security)
The Operator shall implement appropriate security measures to prevent unauthorized access, leakage, loss, or alteration of personal information.
Article 7 (Retention Period)
The Operator shall retain personal information for the period necessary to achieve the purposes of use or as required by law. Information that is no longer needed will be deleted or anonymized by appropriate means.
Article 8 (Requests for Disclosure, Correction, and Deletion)
In accordance with applicable law, individuals may request notification of the purposes of use, disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of third-party disclosure of their retained personal data. Please contact the Operator at the address below to make such a request.
Article 9 (Amendments to This Policy)
The Operator may amend this Policy in response to changes in law, changes to the Service, or other needs. Amended content shall take effect upon being posted on this website.
Article 10 (Contact)
Name: Taiyo Kase
Address: Zushi City Industrial Association Incubation Room 104, 1-5-1 Numa, Zushi City, Kanagawa 249-0004, Japan
Email: taiyokase@japansatisfaction.com
Phone: +81-80-9309-3708